Privacy Policy
Grade Grower (Academic Education) is committed to protecting the privacy and security of personal information that you provide to us while using our virtual and in-person tutoring services for grades K-8. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information.
By using our tutoring services, you consent to the terms and conditions outlined in this Privacy Policy.
Information We Collect
Personal Information: We collect personal information such as names, email addresses, phone numbers, and, in some cases, home addresses for the purpose of providing our tutoring services and contacting parents or guardians when necessary.
Student Information: In order to provide tailored tutoring services, we collect information about students, including their names, grades, and specific academic needs. This information is used solely for educational purposes.
Payment Information: To process payments for our services, we may collect and store payment information such as credit card details or other financial information. We ensure the security of payment information using industry-standard encryption technologies.
Communication Data: We collect data related to communication between parents/guardians, students, and our tutors. This may include emails, messages, and notes exchanged during tutoring sessions for the purpose of maintaining a productive learning environment.
Device and Usage Information: We collect information about the devices and software used to access our tutoring services. This includes IP addresses, browser type, and operating system information. We use this data for technical purposes and to enhance the user experience.
How We Use Your Information
We use the collected information for the following purposes:
Tutoring Services: We use personal and student information to match students with appropriate tutors and to provide effective tutoring services.
Communication: We use communication data to facilitate effective communication between parents, students, and tutors, as well as to keep all parties informed about tutoring schedules, progress, and any changes to our services.
Payment Processing: Payment information is used for billing and to process payments for our services.
Improve Our Services: We may use device and usage information to analyze and improve our website and services, ensuring they are optimized for the devices and browsers our users commonly employ.
Compliance and Legal Obligations: We may use your information to comply with legal requirements, respond to legal processes, or protect our rights and those of others.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:
Tutors: We share relevant information with our tutors to facilitate effective tutoring sessions.
Service Providers: We may engage third-party service providers to assist with payment processing, data storage, and website maintenance. These service providers are required to maintain the confidentiality and security of your information.
Legal Requirements: In certain circumstances, we may disclose your information in response to legal processes or when required by law.
Your Choices and Rights
You have the right to:
1. Review, update, or delete your personal information by contacting us.
2. Opt out of marketing communications at any time.
3. Request a copy of the information we hold about you.
4. Lodge a complaint with the relevant data protection authority.
Security
We take appropriate measures to protect your information from unauthorized access and maintain its accuracy. However, no system is entirely secure, and we cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the last update will be revised accordingly.